www.mataka
www.mataka
Share
Add to wishlist
This app is available for your device
www.mataka
This app is available for your device
Contact
+91 2956983822
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the www.mataka?
To log in, open the app and enter your registered mobile number. You'll then receive an OTP to verify, after which you'll be logged in. With this method, you'll no longer need a password or email to access the account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to be stable. If you still experience issues, click "send OTP" again and wait for the designated time. If you don't receive the OTP, you can contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, please send your updated KYC details to the customer support system via email to facilitate an account transfer. This will help resolve the issue efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the download is complete, you can log in and enjoy the updated app. This should allow you to play without any further problems.
Q1: What is the minimum withdrawal amount in the www.mataka?
In this app, you can withdraw a minimum of Rs. 100, which is a higher amount compared to other apps. Withdrawals are only available for the money earned from gaming, not from bonuses. You cannot withdraw bonus funds, making it clear what type of earnings are eligible for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details in the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, down from a possible 30 minutes. However, payments may occasionally be delayed, requiring a wait of up to 24 hours. This can extend the overall processing time beyond the initial timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre for further help.
Our friendly interface makes navigation simple, whether you're depositing or withdrawing funds. We provide support for various payment methods, including credit/debit cards, electronic wallets, and cryptocurrencies, ensuring flexible and secure transactions. With our user-friendly interface, you can easily manage your financial transactions, and our diverse payment options cater to your unique needs.
Our team at www.mataka is committed to delivering exceptional customer service. We understand the importance of providing a seamless and enjoyable experience for our players, and that's why we offer dedicated support 24 hours a day, 7 days a week. Whether you have a question, concern, or need assistance with a particular issue, our team is always available to help. Our support agents are trained to be responsive, empathetic, and knowledgeable, ensuring that you receive timely and effective solutions to your problems. We strive to create a welcoming and supportive environment, where our players feel comfortable and confident in their interactions with us. By providing top-notch customer service, we aim to build trust and loyalty with our players, and to create a positive and memorable experience that will keep you coming back for more.